Purpose for Every Home
Welcome to Wayfair’s fourth annual Corporate Responsibility (CR) Report. This report highlights how we drive meaningful change by supporting our communities, empowering our people, and reducing our environmental impact.
Corporate Responsibility
Through our Corporate Responsibility program, we’re addressing how our company impacts both the planet and society. Our three pillars – Our Communities, Our People, and Our Planet – bring our purpose to life and provide a framework for meaningful, long-lasting impact.
Our Communities
Supporting Housing & a Sense of Home for AllWe believe that everyone deserves to have the feeling of home and drive our social impact strategy with that top of mind. We leverage partnerships with on-the-ground organizations, as well as the giving spirit of Wayfairians to support the communities where we live and work.
Our People
Building a Sense of BelongingOur vision is a Wayfair culture where every employee, present and future, is seen, valued, and invited to contribute to that feeling of home. We focus on making Wayfair a more diverse and equitable place and enabling employee growth and input across the business.
Our Planet
Protecting Our Shared HomeWe are doing our part to protect the planet as a home for future generations and are addressing emissions and waste throughout our supply chain. We are also empowering customers to make sustainable purchasing decisions through our Shop Sustainably program.
“In 2024, we continued to make meaningful progress on the commitments that define us — from advancing sustainability and community partnerships to investing in our employees’ wellbeing. These efforts are not separate from our business strategy; they are at the heart of it.
As we look ahead, we remain committed to integrating corporate responsibility into our business. We are proud of the work we’ve done in the past year and proud to be the destination for all things home.”
-Kate Gulliver, Chief Financial Officer & Chief Administrative Officer
As we look ahead, we remain committed to integrating corporate responsibility into our business. We are proud of the work we’ve done in the past year and proud to be the destination for all things home.”
-Kate Gulliver, Chief Financial Officer & Chief Administrative Officer
2024 By The Numbers
Our Communities
Wayfair is committed to making a positive impact by strengthening communities and supporting those in need.
$120,000
Awarded through 12 grants to our warehouse locations via the Wayfair Neighborhood Fund in 2024, which directs grants to organizations supporting people on their journey to home.
2,000+
Hours volunteered by Wayfairians through their Paid Day of Service.
$150,000
donated to Connections for the Homeless to celebrate the opening of our first Wayfair store in Wilmette.
120+
Wayfairians contributed to eight Habitat for Humanity builds across North America.
Our People
Wayfair’s Talent organization drives success by enabling employees to do their best work every day. Wayfair’s People Principles guide how we operate as individuals, teams, and a company.
We expanded employee benefits, including enhanced adoption support, a new backup care program, and global financial counseling — all part of our commitment to support our employees through every stage of life and helping them thrive both personally and professionally.
360+ employees donated to over 300 nonprofits through Wayfair’s Employee Match Program.
We hosted numerous events across our global offices to bring employees together, celebrate diverse cultures, and strengthen our workplace community.
We strengthened our risk and training programs to create a safer, more resilient workplace through our Global Safety and Security team.
Our Planet
Wayfair is committed to reducing our environmental impact and building a more sustainable future. We partner with third-party experts and key stakeholders across our operations, supply chain, and customer networks to drive change.
88%
Recyclability rate for purchased packaging.
20 MW
Of power is covered by contracted energy offtake from our second VPPA, announced in 2024. Our two VPPAs are projected to offset over 90% of our 2024 Scope 2 emissions.
54%
Operational waste diverted from landfill and incineration.
What's New
A Conversation With Members Of Wayfair Europe’s LGBTQIA+ ERG
6 Min Read
Wayfair’s LGBTQIA+ community stars in first-ever European Pride campaign
1 Min Read
This article is part of our series "Sustainable Suppliers," a collection of ongoing conversations with the suppliers in our network who are doing their part to create a more sustainable future for our planet.
4 Min Read
Everyone deserves a place to call home. At Wayfair, we’re partnering with Shelter England to help make this possible. Here, we talk with Deborah Garvie, Policy Manager at Shelter on how Shelter defends the right to a safe home and tackle the devastating impact the housing emergency has on people and society.
3 Min Read
At Wayfair, we understand that for candidates considering joining our team, a large part of that consideration is weighed by how they perceive our company culture and whether they feel represented in the workplace. It’s important for them to feel like Wayfair is somewhere they can be themselves, and we want every employee – current and future – to feel welcome. In pursuit of that goal, we offer candidates the opportunity to meet with our Culture Ambassadors outside the formal interview process.
2 Min Read
Nearly a year ago, masks to protect against coronavirus transmission were in short supply, as health officials urged citizens to save medical-grade masks for our heroic health care workers. While textile manufacturers ramped up production of cloth masks, many of us got creative to ensure we did our part to slow the spread by wearing face coverings.
2 Min Read
At Wayfair, we have always focused on creating an exceptional shopping experience for our customers, which means empowering them to easily find the products that meet their needs.
2 Min Read
At Wayfair, we are committed to contributing positively to our communities and our world, and we are continuously impressed by our many team members across the globe who go above and beyond to drive meaningful change in their own backyards.
2 Min Read